FAQ
Q1
Who are we?
We are a professional manufacturer providing one-stop storage shelf solutions. Our factory specializes in the design, production, and sales of high-quality shelves, ensuring genuine quality and excellent service.
Q2
How about the quality? Will it rust?
The electrostatic powder coating surface is anti-corrosive and anti-rust, effectively preventing the shelves from rusting over time.
Q3
Can you customize and provide samples?
Yes, we provide customized services and samples for our customers. We charge a reasonable sample fee, which can be fully refunded when placing a bulk order next time. The transportation cost of the samples shall be borne by the customer.
Q4
What should I do if I encounter problems during installation?
We provide detailed installation videos for each type of shelf. If necessary, we can also provide guidance via phone, video call, or in-person support.
Q5
What is the process for purchasing customized products?
Free design →
Confirm drawings →
Quotation →
Confirm PI →
Arrange deposit →
Production →
QC inspection →
Payment amount →
Shipment
Q6
What are the material and loading capacity specifications?
Our supermarket shelves are constructed from high-grade Q235 cold-rolled steel, offering a load-bearing capacity of 40-60 pounds per layer. They are fully movable and adjustable to suit your display needs.