Q1 Who are we?

We are a professional manufacturer providing one-stop storage shelf solutions. Our factory specializes in design, production, and sales, committed to delivering genuine quality and excellent service.

Q2 How about the quality? Will it rust?

Our products feature an electrostatic powder coating surface treatment that is highly anti-corrosive and anti-rust, effectively preventing oxidation and rusting over long-term use.

Q3 Can you customize and provide samples?

Yes, we offer custom design services to fit your specific space. We can provide samples for a reasonable fee, which is fully refundable when you place a bulk order. Please note that shipping costs for samples are borne by the customer.

Q4 What should I do if I encounter problems during installation?

We provide comprehensive installation videos and manuals for every type of shelving. If required, we can also guide you through the process via phone call, video conference, or in-person assistance.

Q5 What is the process for purchasing customized products?

Q6 What is the typical lead time for mass production?

Generally, the lead time is between 15 to 20 days after receiving your advance payment deposit. The exact delivery timeline depends on the specific items and your final order quantity.